5 Must Have Strategies to Improve Customer Satisfaction for Shippers

5 Strategies to improve customer experience for shippers

“Customer Service shouldn’t just be a department, it should be the entire company” The above mentioned quote by Zappos CEO, Tony Hsieh holds true for every business & industry. Irrespective of domain, the end-goal of every business is to improve experience for its clients & customers. In any organization from product to sales, every individual works […]

7 Less-Known Tactics to Cut Down Freight Cost

7 Tactics to Cut Down Freight Cost

The white-collared professionals involved in the logistics & supply chain industry are often faced with the question ‘How to reduce freight costs?’ Businesses that involve inventory management know the fact that freight costs can’t be certain as it depends on the variety of economic factors like fuel cost, labour wage, government tax & regulation policies […]

What are the Features of the Transportation Management System (TMS)?

features of the Transportation Management System

Any discourse on business & economics is incomplete without Covid19. The 2020 pandemic has made a major impact on all sectors of the economy especially logistics & supply chain. As per a recent research by Accenture, 94% of 1000 fortune companies witnessed supply chain disruptions with 75% companies having a negative or strongly negative impact […]

How the only complete TMS would 10x your logistics efficiency

Transportation management, and by extension, the Transportation Management System (TMS) has acted as the backbone of not just companies but also countries. It’s all about time-sensitive and cost-effective deliveries which benefit all stakeholders – Shippers, Carriers, Logistics Service Providers (LSPs), Freight Forwarders and Customers.